Privacy Notice

Policy:

airjordanlock.Com provides the highest quality brand new shoes there are -- AUTHENTIC!.All of our are 100% brand new and deadstock unless otherwise mentioned.All footwear is authentic therefore all shoes will come with original packaging and applicable accessories to the model (box,retro card,lace holders etc.)

Please understand that shoes are shipped directly from third party warehouses. We make every attempt to only work with accredited and licensed warehouses, however if in case you think the shoes you received may not be authentic, we simply ask that you return them to us for a full refund.

It is our mission to supply every single customer with authentic shoes at the best price,while providing unmatched customer service and 100% guaranteed satisfaction.We have been in shoe business for years working on eBay and with many of the highest regarded website sellers on the market -- during these years we have learned a lot about shoes and the people who buy them.We know what it takes to make you happy!

Return Policy

If you are not satisfied with the shoes you receive from us, please contact us within /*seven*/ days of received your shoes.It is our responsibility to provide every customer with complete satisfaction -- No question asked!

Please make sure the shoes have not been worn at all before sending them back to us.I will repeat:the shoes must be unworn or we will reject your refund.After we receive the returned package and verify the footwear to be in its original condition,we will refund your purchase price directly through the credit card you paid with.Customers are required to pay return freight on all returns.

Pls DO ask us for returning address,DO NOT simply ship them back to the original address,or refund won`t be successfully processed.Please also email us the relevant tracking number at return@airjordanlock.com After you ship them out.

Exchange:

Buyer is responsible for shipping item back to www.airjordanlock.Com and paying for shipping & handling a new shipment back to the buyer. Returns and exchanges back to www.airjordanlock.Com must be posted marked within 14 days your request has been approved.

Pls DO ask us for returning address,DO NOT simply ship them back to the original address,or refund won`t be successfully processed.Please also email us the relevant tracking number at return@airjordanlock.com after you ship them out.

We are not responsible for any customs duty,tax,losting or delivery failure if the address is incorrectly provided.If buyers want us to put low value to avoid customs tax,please contact in time before the shipment is arranged.